Patient Rights and Responsibilities

YOU HAVE THE RIGHT TO:

  1. Obtain relevant, accurate, current and understandable information from your Price Rite Pharmacist concerning your treatment and/or drug therapy.

  2. Discuss your specific drug therapy, the possible adverse side effects and drug interactions, and to receive effective counseling and education from your Price Rite Pharmacist.

  3. Expect that all prescribed medications you receive are accurately dosed, effective and in usable condition.

  4. Choose the pharmacist and pharmacy provider where your prescriptions are filled and to not be pressured or coerced into transferring your prescriptions to another pharmacy or mail order service.

  5. Confidentiality and privacy of all your patient counseling information contained in the your patient record and all your Protected Health Information, as described in Price Rite’s Notice Of Privacy Practices (NOPP).

  6. Receive appropriate care without discrimination in accordance with physician orders.

  7. Be advised if a medication has been recalled at the consumer level.

  8. Call Price Rite Pharmacy with any complaints about medication or privacy matters at 760-893-8331 and ask for the Pharmacy Manager, or contact us about them through our website, www.priceritepharmacy.com.

  9. Voice your grievances/complaints regarding treatment or care or lack of respect or to recommend changes in policy, personnel or care/service without restraint, interference, coercion, discrimination or reprisal and have your grievances/complaints investigated.

  10. Be able to identify Price Rite Pharmacy representatives through proper identification.

  11. Choose a healthcare provider.

  12. Receive information about the scope of care/services that are provided by Price Rite Pharmacy directly or through contractual arrangements, as well as any limitations to Price Rite Pharmacy's care/service capabilities.

  13. Receive in advance of care/services being provided, complete oral and written explanations of charges for care, treatment, services and equipment, including the extent to which payment may be expected from Medicare, Medicaid or any other third party payer, charges for which you may be responsible and an explanation of all forms you are requested to sign.

  14. Be informed of any financial benefits that might accrue when you are referred to an organization.

  15. Be advised of any change in Price Rite Pharmacy's plan of service before the change is made.

  16. Receive information in a manner, format and/or language that you understand.

  17. Have family members, as appropriate and as allowed by law, and with your authorization or the authorization of your personal representation, be involved in your care and treatment, and/or service decisions affecting you.

  18. Be fully informed of your responsibilities.

 

YOU HAVE THE RESPONSIBILITY TO:

  1. Adhere to the plan of treatment or service established by your physician.

  2. Participate in the development of an effective plan of care/treatment/services.

  3. Provide, to the best of your knowledge, accurate and complete medical and personal information necessary to plan and provide care/services.

  4. Ask questions about your care, treatment and/or services or to have clarified any instructions provided by Price Rite Pharmacy representatives.

  5. Communicate any information, concerns and/or questions related to perceived risks in your services and unexpected changes in your condition.

  6. Notify Price Rite Pharmacy if you are going to be unavailable for scheduled delivery times.

  7. Treat Price Rite Pharmacy personnel with respect and dignity without discrimination as to color, religion, sex or national or ethnic origin.

  8. Care for and safely use medications, supplies and/or equipment, according to instructions provided, for the purpose they were prescribed and only for/on the individual for whom they were prescribed.

  9. Price Rite Pharmacy should be notified of any changes in your physical condition, physician’s prescription or insurance coverage. Notify Price Rite Pharmacy immediately of any address or telephone changes whether temporary or permanent.

  10. Pay all invoices upon receipt and understand that unpaid accounts will be considered in default if not paid within sixty days, after which a default charge will be imposed at 1.5% per month on unpaid balances or the maximum legal interest rate, whichever is lower; and, if applicable, pay the default charge together with reasonable attorney’s fees and costs of collection.

  11. Understand that Price Rite Pharmacy acts solely as an agent for you in filing for insurance or other benefits assigned to Price Rite Pharmacy; understand that Price Rite Pharmacy assumes no responsibility for ensuring that benefits so assigned will be paid; and understand that your account will only be credited when Price Rite Pharmacy actually receives payment.